Find out all about insurance and direct billing at Mendable Psychology. Check out our Frequently Asked Questions page for all other topics.
Do you accept insurance
Clients who have extended health benefits (ie. workplace benefits; post secondary school benefits) that cover the cost of counselling or psychology services, are typically able to be reimbursed for the cost of sessions provided by a registered psychologist.
Each individual insurance plan specifies what type of clinician is covered (ie. registered psychologist; registered provisional psychologist; master’s-level social worker; or counsellor see article Understanding Therapist Credentials). If you plan to use insurance coverage, you’ll want to make sure that the provider type you select is recognized by your individual insurance plan.
Reimbursement through insurance
After a counselling session, payment is received and a receipt is issued to the client. Client’s who have extended health benefit coverage for counselling can then submit the receipt and details to their insurance company to receive reimbursement for the cost of the session that is covered.
What is direct billing
Direct billing to insurance is when the clinic charges your extended health benefit provider directly. When direct billing is available the client does not have to pay upfront for the session cost or submit the receipt for reimbursement.
Certain companies that provide insurance allow psychologists to direct bill. Not all insurance companies allow for direct billing and likewise, some companies only allow certain types of services to be direct billed but not others. For example, most companies allow dentist services to be billed by a clinic but some do not allow counselling direct billing.
Registered Psychologists
At Mendable Psychology, our registered psychologists can generally bill to plans with:
- Alberta Blue Cross
- ASEBP (Alberta Teachers’ Insurance)
- Canada Life
- Claim Secure
- Chamber of Commerce
- Desjardins
- Equitable Life
- Green Shield
- Group Source
- Group Health
- Industrial Alliance
- Johnstons Group
- Manulife Financial
- Medavie Blue Cross (Veteran’s Affairs, RCMP)
- Non-Insured Health Benefits (First Nations, Metis, and Inuit)
Provisional Psychologists
At Mendable Psychology, our registered provisional psychologists can generally bill to plans with:
- Alberta Blue Cross
- ASEBP (Alberta Teachers’ Insurance)
- Green Shield
